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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marsha Knight

January 3, 2025

5  out of  5
rating by Marsha Knight
"I'm giving Ashley and Danielle, the staff of Bobby Hartley at State Farm Insurance a 5 ⭐ Review. They make you feel like you are an important part of their family. They always greet you with a kind and courteous smile and I am so happy to see you."
We responded:
"Thank you Marsha! We appreciate you and to us you are family. "
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Millicent Price

December 31, 2024

5  out of  5
rating by Millicent Price
"I have been with Bobby Hartley State Farm for over 10 years. I have the best agent in the world. Ashley started out as my insurance agent but now we are family . Whenever I need anything she is always there."
We responded:
"We are so grateful for your loyalty and business over the years! "
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Teresa Zachary

December 30, 2024

5  out of  5
rating by Teresa Zachary
"Ashley is so easy to talk to. She also is a very concerned person. She also is willing to help you with any problem. If she say she’s going to call you back she keeps her word. I would recommend anybody to State farm because it’s not an insurance company. It’s like talking to family."
We responded:
"Thank you for taking the time to leave a great review and show your appreciation for Ashley. You are our family! "
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Valerie Blash

December 27, 2024

5  out of  5
rating by Valerie Blash
"Ashley was very helpful and knowledgeable concerning my issues. Have been working with her for years she never disappointed me!!!"
We responded:
"I'm glad to hear of your experience when you had an issue come up. We strive to always be there for our customers when there may be a question or concern. Thank you for your loyalty!"
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Donald Gidney

December 20, 2024

5  out of  5
rating by Donald Gidney
"Great communication fast easy professional"
We responded:
"Thank you, Donald, for taking the time to leave our office a review."
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Darnell Hamlin

December 18, 2024

5  out of  5
rating by Darnell Hamlin
"My Agent (Ashley) was very helpful in getting my app and insurance setup perfectly. She was very kind a patient"
We responded:
"That is great to hear, Darnell! We appreciate your business."
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Erica Oneal

December 18, 2024

5  out of  5
rating by Erica Oneal
"Ashley always helps me with whatever I need no matter how busy she is. She is the best 😀"
We responded:
"Thank you for the review! Don't forget to ask Ashley about our referral program "
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Billie H

December 12, 2024

5  out of  5
rating by Billie H
"We were looking for a different insurance company as we weren't very happy with ours. Ashley at this office was incredibly helpful and kind. I'm writing this for my elderly great aunt and she was very accommodating and dealt with all my questions perfectly. Service felt very personalized and exactly what you would want from an insurance agent. Couldn't be happier with the experience."
We responded:
"That is wonderful to hear Billie. Thank you for trusting us with the transition of new insurance. "
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Destiny Bowers

December 12, 2024

5  out of  5
rating by Destiny Bowers
"We switched to Bobby’s agent office after having a really difficult time with another State Farm office, and I was actually in the process of looking into other insurance carriers when I called their office to ask a few questions. In one phone call with Ashley, she found several discounts that our previous agent just overlooked and was able to add a defensive drivers course that I had been trying to get our previous agent to add for months. Needless to say, we decided to stick with State Farm because of Ashley and her unparalleled service and commitment to making sure that we were getting the best policies and discounts. I can’t speak higher of Ashley and the help she provided, and HIGHLY recommend this office for your insurance needs."
We responded:
"I am very glad to hear Ashley was able to meet our expectations and more! We are glad to have you and hope to continue servicing your policies for many years. "
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Caroline Davis

December 5, 2024

5  out of  5
rating by Caroline Davis
"There is nothing more comforting than to feel right at home with your insurance provider. I am so thankful for the staff at Bobby Hartley's State Farm. I can always count on them to provide me with the answers and assistance to leave me feeling unworried and or completely understanding my policy fully. If you are in need of finding a friendly, yet professional agency, please give them a call. I appreciate Ashley and her professionalism coupled with caring assistance whenever I call. In my home when there is an issue or the need for an answer we just simply say to each other, "let's call Ashley" Great experience always. I'm happy to be a customer of State Farm."
We responded:
"Thank you for the kind words about Ashley & our team. We appreciate your business and will continue to be here for any questions you may have. Understanding your insurance policies is important! We strive to explain our products and coverages so you can feel confident you are properly protected. "
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John Chambers

December 5, 2024

5  out of  5
rating by John Chambers
"Excellent service"
We responded:
"Thank you , John! "
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Misty Rohrbaugh

December 4, 2024

5  out of  5
rating by Misty Rohrbaugh
"Ashley is amazing! I can always get ahold of her and talk to her about any of my insurance needs. She makes sure that I have all of my possible discounts and just overall the sweetest person ever."
We responded:
"Ashley & our team are always here to answer any questions! Thank you for taking time to leave a review. We greatly appreciate your business."
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Alvin Ford

December 3, 2024

5  out of  5
rating by Alvin Ford
"Ashley is great help and I enjoy going to see her because she is so much help"
We responded:
"Thank you Alvin! We appreciate your business. "
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LaShanda Mathis

December 3, 2024

5  out of  5
rating by LaShanda Mathis
"I LOVE State Farm!! The Staff is sooo nice and polite!!"
We responded:
"Thank you for the review!"
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Ana Michelle LaSalle

December 2, 2024

5  out of  5
rating by Ana Michelle LaSalle
"I love their customer service and the prices. I highly recommend them, they truly care about the customer and as long as you keep an open line of communication they will work with if you fall into hard times and can't pay your bill. I usually speak with Ashley she is amazing."
We responded:
"Our team truly does care about our customers and always here to help. Thank you for the review and your business. "
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Jessica Garner

November 26, 2024

5  out of  5
rating by Jessica Garner
"I have been with State Farm for years now . Ashley is always excellent to work with. She is quick to respond and always quick to help."
We responded:
"Thank you for the review! We appreciate your business and don't forget to ask Ashley about our referral program. "
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Mont J

November 25, 2024

5  out of  5
rating by Mont J
"Called to get a quote spoke with Danielle she was very professional and welcoming she transferred me over to Ashley who was awesome she made sure I got every auto discount I qualified for and answered all my questions while giving me advice on coverage I’m very satisfied would recommend also let me know about the $25 friend and family referral you could get for referring someone to State Farm."
We responded:
"Thank you for the review! I'm glad your experience with our team was exceptional. We hope to help friends or family the same way!"
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Chelsea Hackler

November 23, 2024

5  out of  5
rating by Chelsea Hackler
"The best in town! Danielle is always so sweet, and helpful! She took the time to make sure I really understood everything about my life insurance. I would recommend every time!"
We responded:
"That is great to hear. Any questions you may have about Life Insurance we are here! Thank you, Chelsea. "
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Samuel

November 21, 2024

5  out of  5
rating by Samuel
"Ashley has been helpful since I first got my license, and still awesome to till this day, I very much appreciate you."
We responded:
"We appreciate your business and hope to continue assisting you for a long time! "
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David Cole

November 21, 2024

5  out of  5
rating by David Cole
"I have been with this agency for over 5 years now and the level of professionalism from Ashley, Danielle and Bobby is unmatched. They look after their customers to provide the best options for them. I never have felt pressured or like I’m receiving a sales pitch but instead I feel a true consultation and their genuine honesty is so appreciated in a world where too many are just out to make a quick dollar. This agency truly cares about their customers and I would recommend them to anybody for their auto and home insurance needs"
We responded:
"Thank you, David, for the wonderful review! "
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Elaine Cooper

November 12, 2024

5  out of  5
rating by Elaine Cooper
"These are the sweetest ladies they will bend over backwards for you. Ashley and Danielle are great could not ask for better agents. Always trying to help in anyway that they can."
We responded:
"Ashley & Danielle truly care about our customers and I'm glad to hear your positive experience with them. Thank you for your business! "
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Kristalyn Overholt

November 7, 2024

5  out of  5
rating by Kristalyn Overholt
"Absolutely amazing people to work with! Ashley is incredible and has been a huge help in making my experience with State Farm a five star one"
We responded:
"Thank you for the wonderful review. Don't forget to ask Ashley about our referral program! "
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Jamara Hill

November 7, 2024

5  out of  5
rating by Jamara Hill
"Very nice and very professional and organized. They are also very understanding and always easy to work with. Great Job!!!!"
We responded:
"Thank you, Jamara! We hope to continue helping with your insurance for a long time. "
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Cj Norton

October 30, 2024

5  out of  5
rating by Cj Norton
"This agency is AWESOME! Mrs. Ashley really cares about her customers. Was previously with another agency and company and after talking with Ashley, I automatically wanted to switch to State Farm. Very knowledgeable about policies and answers every question that I had! Highly recommend!"
We responded:
"Thank you for the review! I'm glad Ashley was able to make the transition an easy decision. "
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coey ladson

October 9, 2024

5  out of  5
rating by coey ladson
"I've been with State Farm Auto for many years and also have bundle my house as well. Bobby Harley, and his team are wonder if you ever need them. A special thank you to Ashley for all her help whenever it is needed, even if it's just a simple question."
We responded:
"Thank you for allowing us to help protect your Auto & Home! We will continue being there for any questions you may have along the way. "