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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dylan Johnson

May 14, 2025

5  out of  5
rating by Dylan Johnson
"The most professional insurance office I have ever worked with in my life! I have never had any issues with anyone there. They are always super willing to work with any needs you could possibly have and understand insurance is hard to understand."
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Michelle Hall

May 6, 2025

5  out of  5
rating by Michelle Hall
"Ashley Robbins is ALWAYS so helpful with any and all needs my family needs and doesn't hesitate on assisting and satisfying us as we have been a long time customer. Thank you Ashley for your dedication to us as I'm sure other customers feel the same."
We responded:
"We appreciate your loyalty very much! I know Ashley appreciates it as well. I'm glad to hear about your wonderful experience with us over the years and we will continue assisting with any needs you may have."
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Kimberly Miner

May 2, 2025

5  out of  5
rating by Kimberly Miner
"Very responsive to my needs. Never get impatient with answering the same questions multiple times. Maybe not the cheapest insurance, but a good value."
We responded:
"Thank you, Kimberly, for the review! We are always here to answer any questions you may have. "
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Blake Massey

April 22, 2025

5  out of  5
rating by Blake Massey
"I’ve Been with this agent a long time, Ashley and staff have always been helpful with getting me the right coverage to meet my needs."
We responded:
"Thank you for your loyalty! We hope to continue providing excellent service for all your insurance coverage needs."
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Jaidah minott

April 22, 2025

5  out of  5
rating by Jaidah minott
"I've had the pleasure of working with Ashley as my insurance agent, and I honestly can't say enough good things about her. From day one, she's been incredibly helpful—always quick to respond, clear in her explanations, and patient with every question I had. What really stands out about Ashley is how genuinely connected she is with her customers. You can tell she truly cares and wants the best for you, not just as a client, but as a person. It’s rare to find someone so knowledgeable and so personable at the same time. I highly recommend her to anyone looking for an agent who goes the extra mile."
We responded:
"Thank you, Jaidah! She truly does care about every customer, and I'm glad to hear you have a great experience with our office. We look forward to continuing to assist you with your insurance needs! "
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Kahlila Wilson

April 17, 2025

5  out of  5
rating by Kahlila Wilson
"I have nothing but great things to say about my state farm representative, Ashley Robbins, Macon, GA office. She is responsive and willing to go the extra mile to ensure a great customer experience. If you're looking for someone who cares about you, give Ashley a call. You won't be disappointed."
We responded:
"Thank you for taking the time to leave a review about your positive experience with Ashley! Don't forget to ask her about our referral program."
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devin gibbs

April 17, 2025

5  out of  5
rating by devin gibbs
"Ashley Was Great She Was Wonderful From State Farm Appreciate Her So Much"
We responded:
"Thank you Devin for the review! "
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Charles Honaker

April 9, 2025

5  out of  5
rating by Charles Honaker
"Friendly, efficient, and knowledgeable staff. Always ready to help. Can’t imagine what it would be like to navigate the insurance highway without the fine folks at the Bobby Hartley agency as my guides."
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Shirley Van

February 26, 2025

5  out of  5
rating by Shirley Van
"We have been with this State Farm office for many years and I just love each one of them. They are always so helpful and personable and are always there if you have a question about anything. Over the years I have had just a few claims and this State Farm office has been quick to help no matter what it is. If you want a good experience backed by a reputable company this is the one you should choose. In most things don't go by the cost but the quality and what is delivered. Thank you Bobby Hartley, Danielle & Ashley!"
We responded:
"Thank you for taking the time to leave a review Shirley. We always look forward to seeing you & your husband. Your business means a lot to us, and we are thankful for your loyalty over the years! "
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Joey M

February 25, 2025

5  out of  5
rating by Joey M
"I got a call from Ashley a few years back about switching my insurance to State Farm and I did and they have been very good to me and competitive with the other companies. I highly recommend this office and see what Ashley can do for you! It doesn’t hurt to get a second opinion!"
We responded:
"That is great to hear Joey! I'm glad Ashley was able to help you during that process making it easy and competitive in rates. Make sure to ask her about our referral program! "
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Willie Farrow

February 25, 2025

5  out of  5
rating by Willie Farrow
"Great experience with State Farm and always willing to assist my needs"
We responded:
"Thank you for taking the time to leave us a review. We greatly appreciate your business!"
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Zach Lindsey

January 31, 2025

5  out of  5
rating by Zach Lindsey
"Bobby, Ashley and Danielle are great to work with. They always help my family get insured with the best rate, answer all my questions and always have great service. I highly recommend calling Bobby Hartley and his team for all your insurance needs."
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Cady Lindsey

January 31, 2025

5  out of  5
rating by Cady Lindsey
"Ashley is always a huge help in getting my family the best policies for our needs. She is always available when we have questions! Would recommend this agency to anyone looking for affordable insurance policies!"
We responded:
"Thank you for the review Cady! We look forward to continuing to be able to serve you & your family with any insurance needs."
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Marsha Knight

January 3, 2025

5  out of  5
rating by Marsha Knight
"I'm giving Ashley and Danielle, the staff of Bobby Hartley at State Farm Insurance a 5 ⭐ Review. They make you feel like you are an important part of their family. They always greet you with a kind and courteous smile and I am so happy to see you."
We responded:
"Thank you Marsha! We appreciate you and to us you are family. "
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Millicent Price

December 31, 2024

5  out of  5
rating by Millicent Price
"I have been with Bobby Hartley State Farm for over 10 years. I have the best agent in the world. Ashley started out as my insurance agent but now we are family . Whenever I need anything she is always there."
We responded:
"We are so grateful for your loyalty and business over the years! "
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Teresa Zachary

December 30, 2024

5  out of  5
rating by Teresa Zachary
"Ashley is so easy to talk to. She also is a very concerned person. She also is willing to help you with any problem. If she say she’s going to call you back she keeps her word. I would recommend anybody to State farm because it’s not an insurance company. It’s like talking to family."
We responded:
"Thank you for taking the time to leave a great review and show your appreciation for Ashley. You are our family! "
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Valerie Blash

December 27, 2024

5  out of  5
rating by Valerie Blash
"Ashley was very helpful and knowledgeable concerning my issues. Have been working with her for years she never disappointed me!!!"
We responded:
"I'm glad to hear of your experience when you had an issue come up. We strive to always be there for our customers when there may be a question or concern. Thank you for your loyalty!"
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Donald Gidney

December 20, 2024

5  out of  5
rating by Donald Gidney
"Great communication fast easy professional"
We responded:
"Thank you, Donald, for taking the time to leave our office a review."
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Darnell Hamlin

December 18, 2024

5  out of  5
rating by Darnell Hamlin
"My Agent (Ashley) was very helpful in getting my app and insurance setup perfectly. She was very kind a patient"
We responded:
"That is great to hear, Darnell! We appreciate your business."
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Erica Oneal

December 18, 2024

5  out of  5
rating by Erica Oneal
"Ashley always helps me with whatever I need no matter how busy she is. She is the best 😀"
We responded:
"Thank you for the review! Don't forget to ask Ashley about our referral program "
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Billie H

December 12, 2024

5  out of  5
rating by Billie H
"We were looking for a different insurance company as we weren't very happy with ours. Ashley at this office was incredibly helpful and kind. I'm writing this for my elderly great aunt and she was very accommodating and dealt with all my questions perfectly. Service felt very personalized and exactly what you would want from an insurance agent. Couldn't be happier with the experience."
We responded:
"That is wonderful to hear Billie. Thank you for trusting us with the transition of new insurance. "
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Destiny Bowers

December 12, 2024

5  out of  5
rating by Destiny Bowers
"We switched to Bobby’s agent office after having a really difficult time with another State Farm office, and I was actually in the process of looking into other insurance carriers when I called their office to ask a few questions. In one phone call with Ashley, she found several discounts that our previous agent just overlooked and was able to add a defensive drivers course that I had been trying to get our previous agent to add for months. Needless to say, we decided to stick with State Farm because of Ashley and her unparalleled service and commitment to making sure that we were getting the best policies and discounts. I can’t speak higher of Ashley and the help she provided, and HIGHLY recommend this office for your insurance needs."
We responded:
"I am very glad to hear Ashley was able to meet our expectations and more! We are glad to have you and hope to continue servicing your policies for many years. "
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Caroline Davis

December 5, 2024

5  out of  5
rating by Caroline Davis
"There is nothing more comforting than to feel right at home with your insurance provider. I am so thankful for the staff at Bobby Hartley's State Farm. I can always count on them to provide me with the answers and assistance to leave me feeling unworried and or completely understanding my policy fully. If you are in need of finding a friendly, yet professional agency, please give them a call. I appreciate Ashley and her professionalism coupled with caring assistance whenever I call. In my home when there is an issue or the need for an answer we just simply say to each other, "let's call Ashley" Great experience always. I'm happy to be a customer of State Farm."
We responded:
"Thank you for the kind words about Ashley & our team. We appreciate your business and will continue to be here for any questions you may have. Understanding your insurance policies is important! We strive to explain our products and coverages so you can feel confident you are properly protected. "
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John Chambers

December 5, 2024

5  out of  5
rating by John Chambers
"Excellent service"
We responded:
"Thank you , John! "
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Misty Rohrbaugh

December 4, 2024

5  out of  5
rating by Misty Rohrbaugh
"Ashley is amazing! I can always get ahold of her and talk to her about any of my insurance needs. She makes sure that I have all of my possible discounts and just overall the sweetest person ever."
We responded:
"Ashley & our team are always here to answer any questions! Thank you for taking time to leave a review. We greatly appreciate your business."